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Residential

Reliable energy for your home

At CEPM we deliver electricity to more than 85,000 residential and business customers in Punta Cana, Bávaro, Verón, Macao, Bayahíbe and La Romana. From here you can choose the plan that best suits your family, pay or top up your energy, report outages and learn how to save energy at home.


Prepaid Plans

With our Prepaid Plan you may have control of what you consume.

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Virtual Office

Access your balances, invoices, make payments, prepaid option…
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Request a New Contract

Fast and Easy

Postpaid Plans

100% worry-free. With the Postpaid Plan you enjoy the service first and pay your bill later, with the convenience of a single monthly payment.

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Schedule your Appointment

Check Office Hours
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Update your Data

A Quick and Easy Process…

Prepaid or postpaid? Choose the plan for your home

Prepaid Plan: top up whenever you want and control how much you consume. We were the first distribution company in the country to introduce prepaid energy.

Postpaid Plan: enjoy the service first and pay later, with the convenience of a single monthly bill.

You can check your real-time consumption and a projection of your bill from the CEPM App or the Virtual Office.

Save energy at home

The appliances that consume the most at home are the air conditioner, the water heater, the refrigerator and the iron. Small changes in your habits can lower your bill.

See all our residential energy saving tips.

CEPM Credi-$imple

This is a new product provided by CEPM Services. It is for residential and commercial customers, giving them the opportunity to access financing for needed appliances or wish to change.

Commercial Offices

You may make your payments in all CEPM Commercial Offices, as well as discuss various procedures related to your account.

Payment Channels

Pay or top up 24/7 through the CEPM App, the Virtual Office, WhatsApp, ATMs and over 10,000 payment points.

Report an Outage

Report it via WhatsApp at (829) 423-0100, the CEPM App or the Virtual Office.

    CEPM App on a mobile phone

    With CEPM App

    It is Much Easier!

    If you do not have access to a nearby computer to contact the CEPM Virtual Office, you may do so from the CEPM mobile application. Wherever you are. Download the App for Androids from Google Play and for iOS from the Apple Store.


    Savings Tips

    Practical tips
    for the Efficient Use of Electrical Energy

    Your Procedures

    Become familiar with the information necessary to carry out the required procedures.

    Report Fraud

    The theft of electricity and other installed facilities is punishable by law and harms us all.

    Customer Information

    Here you can view and download our Service Request Application.

    Rights and Duties

    Learn more about the obligations we have with you, and those you have as a user…