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Report an Outage

How to report an outage

Report power outages, voltage fluctuations or hazardous conditions through any of our digital channels.

WhatsApp

Message us and report your outage from your phone at (829) 423-0100

Message us on WhatsApp

CEPM App

Report the outage and track it from the mobile app.

Google Play App Store

Virtual Office

Log in with your customer account and file the report.

Go to the Virtual Office

Have this ready: your contract number, the address or a nearby landmark, and a short description of the problem.

Downed lines or hazardous conditions: do not approach or touch damaged wires, poles or transformers, even if they look dead. Keep others away and report it immediately.

CEPM
CEPM

The Consorcio Energético Punta Cana - Macao, S.A (CEPM), and its subsidiary Compañía de Electricidad de Bayahibe (CEB), is a company that generates, distributes and markets electricity in the east of the Dominican Republic.

About Us

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Contacts

  • Santo Domingo
    Av. Abraham Lincoln 295, Edif. Caribalico, piso 3, La Julia, Sto. Dgo, D.N. Tel.: 809.549.7659

  • Bávaro
    Boulevard Turístico del Este, Bávaro Provincia La Altagracia, R. D. Tel: (809) 686-2376 (809) 552-6333

  • CEB (Compañía de Electricidad de Bayahibe)
    Carretera Dominicus - Canoa Bayahibe, La Romana, R.D. Tel: (809) 688-3001 (809) 833-0601

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