As our customer you have the obligation to:
As a customer you have the right to:
Request your power supply.
Know the terms of the contract and obtain a copy of it, upon request.
Receive quality and a continuous supply of energy, in accordance with the provisions included in the contract you signed.
Energy consumption measurement through the use of technically adequate equipment.
Receive invoices within a maximum of ten (10) calendar days after their issuance.
Submit and receive responses to petitions, complaints and claims arising from the development of the signed contract.
Receive guidance on the procedures needed to be carried out with us.
Receive equal treatment during the contract signing process.
For more information write to us at: firstname.lastname@example.org
or call 809-686-2376 • 809-552-6333