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Virtual Office, Click here
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Call Center CEPM: (809) 552-6333
Call Center ACTIVA: (809) 552-0577 -
CEPM App, available in App Store and Google Play.
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WhatsApp Bot: Add us as a contact (829) 423-0100
- Check, pay or download your invoices.
- Recharge prepaid energy.
- View your consumption in real time.
- Have a projection of your monthly consumption.
- Or report breakdowns, if the case arises.
CEPM App:
With our CEPM App you can make inquiries and transactions easily and safely, from your mobile device or tablet anywhere in the world, 24/7. No queues or complications!
- Check your balance
- Pay and download your invoices
- Top up your account
- Report any fault if the case arises
- Monitor the consumption of your home or business in real time
Available in App Store and Google Play.
WhatsApp Bot:
With the CEPM WhatsApp Bot we simplify your life so that you can carry out your transactions easily and safely at all times.
You have easy and agile access to check your balances, pay or recharge your electrical energy services from CEPM or CEB, telecommunications from ACTIVA, report breakdowns, view your bill, from your cell phone or any mobile device at any time of the day, in any place.
Add us to your WhatsApp with (829) 423-0100
See here how to register and validate your debit or credit card by WhatsApp
Instructions for registration and validation of debit or credit card by WhatsApp:
To guarantee the security of your transactions, we have implemented a debit or credit card registration and validation system on our WhatsApp platform. This process is super simple and you will only have to do it once before making your next payment or recharge.
After finishing this process you can make your transactions safely. We guarantee total confidentiality of your data.
Follow these small steps to register your debit or credit card in the application:
- Select the company with which you have your contracted service
- Enter the contract number
- Select option 5 “Register a card”
- Enter the 16 digits of your debit or credit card
- Enter the expiration date of the card in MM/YY format
- Enter the 3-digit security code
Once these steps have been exhausted, your card is already registered. Now you must proceed to validate it in the application:
- Look for the charge that was applied in your account statement, email or internet banking.
- Enter the amount that was charged to your card. You have 4 attempts to enter that amount. This charge will be credited on your next bill.
If the session ends before completing the process, it is necessary to repeat the following steps to validate the card:
- Select the company with which you have your contracted service
- Enter the contract number
- Select option 5 “Register a card”
- Enter the 16 digits of your debit or credit card
- Enter the expiration date of the card in MM/YY format
- Enter the 3-digit security code
You will get this message “card pending validation” and this menu of options:
- Register another card
- Enter the validator amount that was charged to your card
- Back to Main Menu
- Log out
Select option 2 “Enter the validator amount that was charged to your card”
Check your account statement and enter the amount that was charged, which must be equal to or less than RD$20.00, example: 15.19
And that’s it, with these simple steps your card is already validated!
If you exceed 4 attempts to enter the validating amount or have problems exhausting these steps, contact us at the phone numbers: (809) 686-2376 and (809) 552-6333 or write to us at info@cepm.com.do
Virtual Office:
With our Virtual Office you can make your inquiries and transactions easily and safely, from a computer, tablet or cell phone anywhere in the world, 24/7. No queues or complications!
- Consultation and payment of invoices for both CEPM, CEB and ACTIVA
- Prepaid energy recharge
- Download invoices
- Trouble Reports
- Status of requests and claims
- Online visualization of consumption
- Monthly consumption projection
Visit our Virtual Office, Click here
ATM network
At CEPM we have created a payment facility through ATM networks so that you can pay or recharge your energy without worries.
Kiosks available 24/7 in all our commercial offices and in the CEPM plant.
More than 10,000, CSQ and Disashop payment and recharge points available throughout the national geography.
- Secure and reliable access
- Easy access interface
- Recharges and payments of all company services (CEPM-CEB-ACTIVA)
Pay or top up your CEPM, CEB or ACTIVA service from your nearest ATM.
At CEPM and CEB we always think about your well-being, innovating so that every day it is easier for you to access our services.
That is why we put at your disposal a great online platform to make appointments with our customer service staff so that you can schedule your day and do not have to wait in line when you arrive at our offices.
The process is easy and simple.
Schedule your appointment, Click here!
Commercial Offices:
Av. España Al lado de la Texaco
Phone: 809.552.6333
Hours: Mon-Fri: 8:30am to 5:30pm
Sat: 8:30am to 1:30pm
Plaza Velero Local K1,
Cruce de Verón
Phone: 809.552.6333
Hours: Mon-Fri: 8:30am to 5:30pm
Sat: 8:30am to 1:30pm
Calle Antonio Guzmán Fernández
#149 – 1er nivel, Las Lagunas de Nisibón
Phone: 809.552.6333
Hours: Mon-Fri: 8:30am to 5:30pm
Sat: 8:30am to 1:30pm
Ctra. Dominicus – Canoa La Romana
Phone: 809.688.3001 / 809.833.0106
Hours: Mon-Fri 8pm to 5pm
Saturday 8am to 12pm
Av. Abraham Lincoln 295,
Edif. Caribalico, piso 3, La Julia,
Santo Domingo, D.N.
Phone: 809.549.7659
Hours: Mon-Fri: 8:30am to 5:30pm
Bávaro:
Nisibón:
Bayahíbe:
Santo Domingo:
