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Payment Channels

Choose your favorite channel and make the most of your day!

At CEPM and CEB we are focused on providing you with a fast, easy and secure access experience to our products and services through our digital platforms, wherever you are and whenever you need it, 24/7. You can do it from your mobile device, tablet or laptop.

  • Virtual Office, Click here

  • Call Center CEPM: (809) 552-6333
    Call Center ACTIVA: (809) 552-0577

  • CEPM App, available in App Store and Google Play.

  • WhatsApp Bot: Add us as a contact (829) 423-0100

  • Check, pay or download your invoices.
  • Recharge prepaid energy.
  • View your consumption in real time.
  • Have a projection of your monthly consumption.
  • Or report breakdowns, if the case arises.

CEPM App:

With our CEPM App you can make inquiries and transactions easily and safely, from your mobile device or tablet anywhere in the world, 24/7. No queues or complications!

  • Check your balance
  • Pay and download your invoices
  • Top up your account
  • Report any fault if the case arises
  • Monitor the consumption of your home or business in real time

Available in App Store and Google Play.


WhatsApp Bot:

With the CEPM WhatsApp Bot we simplify your life so that you can carry out your transactions easily and safely at all times.

You have easy and agile access to check your balances, pay or recharge your electrical energy services from CEPM or CEB, telecommunications from ACTIVA, report breakdowns, view your bill, from your cell phone or any mobile device at any time of the day, in any place.

Add us to your WhatsApp with (829) 423-0100


See here how to register and validate your debit or credit card by WhatsApp

Click here

Virtual Office:


With our Virtual Office you can make your inquiries and transactions easily and safely, from a computer, tablet or cell phone anywhere in the world, 24/7. No queues or complications!

  • Consultation and payment of invoices for both CEPM, CEB and ACTIVA
  • Prepaid energy recharge
  • Download invoices
  • Trouble Reports
  • Status of requests and claims
  • Online visualization of consumption
  • Monthly consumption projection

Visit our Virtual Office, Click here



ATM network

At CEPM we have created a payment facility through ATM networks so that you can pay or recharge your energy without worries.

Kiosks available 24/7 in all our commercial offices and in the CEPM plant.

More than 10,000, CSQ and Disashop payment and recharge points available throughout the national geography.

  • Secure and reliable access
  • Easy access interface
  • Recharges and payments of all company services (CEPM-CEB-ACTIVA)

Pay or top up your CEPM, CEB or ACTIVA service from your nearest ATM.

At CEPM and CEB we always think about your well-being, innovating so that every day it is easier for you to access our services.
That is why we put at your disposal a great online platform to make appointments with our customer service staff so that you can schedule your day and do not have to wait in line when you arrive at our offices.

The process is easy and simple.
Schedule your appointment, Click here!

Commercial Offices:

Bávaro, Gran Plaza Friusa

Av. España Al lado de la Texaco
Phone: 809.552.6333
Hours: Mon-Fri: 8:30am to 5:30pm
Sat: 8:30am to 1:30pm

Bávaro, Verón

Plaza Velero Local K1,
Cruce de Verón
Phone: 809.552.6333
Hours: Mon-Fri: 8:30am to 5:30pm
Sat: 8:30am to 1:30pm

Nisibón

Calle Antonio Guzmán Fernández
#149 – 1er nivel, Las Lagunas de Nisibón
Phone: 809.552.6333
Hours: Mon-Fri: 8:30am to 5:30pm
Sat: 8:30am to 1:30pm

Bayahíbe

Ctra. Dominicus – Canoa La Romana
Phone: 809.688.3001 / 809.833.0106
Hours: Mon-Fri 8pm to 5pm
Saturday 8am to 12pm

Santo Domingo

Av. Abraham Lincoln 295,
Edif. Caribalico, piso 3, La Julia,
Santo Domingo, D.N.
Phone: 809.549.7659
Hours: Mon-Fri: 8:30am to 5:30pm

Bávaro:

Nisibón:

Bayahíbe:

Santo Domingo: