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CEPM receives Gold Medal in the National Quality Award



  • The Gold Medal is the highest recognition given in this award and is awarded to companies that stand out for their leadership, customer and results orientation, strategic planning, talent management, resource management and continuous improvement. leadership, customer and results orientation, strategic planning, talent management, resource management and continuous improvement.
  • This award is a reflection of CEPM’s commitment to providing energy solutions and cutting-edge technology, which has allowed it to transform the sector and promote sustainable development in the country’s most important tourism region.

Santo Domingo, March 22, 2023. The electric power company CEPM has been awarded the Gold Medal in the National Quality Award, the highest recognition given to private sector organizations for its outstanding performance in the implementation of the Excellence in Management Model, based on leadership, customer and results orientation, strategic planning, talent management, resource management and continuous improvement.

This award is a reflection of CEPM’s commitment to excellence in all areas of its operation and its dedication to providing quality service to its customers. The company has demonstrated its ability to innovate and adapt to change, as well as to maintain high levels of efficiency and effectiveness in its services.

In the words of Roberto Herrera, CEPM’s executive director: “This recognition is a great achievement for the entire organization. We are proud to be recognized for our commitment to excellence and for the quality of our services. This award is an incentive to continue improving and offering innovative solutions to our customers.“.

The National Quality Award provides companies with an introspection tool that allows them to know their current situation and compare it with an international standard quality and excellence management model, with a view to increasing their competitiveness, performance and sustainability, fostering their continuous improvement and promoting their transformation into world-class companies.

CEPM has a unique technology in the country: an Intelligent Monitoring Center that inspects in real time the entire structure of the service provided, guaranteeing quality and efficiency 24 hours a day. This technological innovation has been created by Dominican talent and is already a model of success in other countries in the region.

The company was also a pioneer in the implementation of smart grids and currently 100% of its customers have smart metering, making it the first company in the country to offer this service to all its customers. It also has a prepaid system that serves more than 70% of its customers, as part of this cutting-edge technology.

In addition, based on its Environmental and Occupational Health and Safety Management System, certified by international standards ISO 14001:2015 and ISO 45001:2018, the company strives to identify and control environmental impacts and to promote the care of the health and safety of its workers.

With this business model, the company offers energy solutions and cutting-edge technology, which has allowed it to transform the energy sector and promote sustainable development in the country’s most important tourist region.


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