{"id":17726,"date":"2021-08-20T14:03:45","date_gmt":"2021-08-20T14:03:45","guid":{"rendered":"https:\/\/cepm.com.do\/planes-pospago\/"},"modified":"2026-10-07T11:39:17","modified_gmt":"2026-10-07T15:39:17","slug":"postpaid-plans","status":"publish","type":"page","link":"https:\/\/cepm.com.do\/en\/postpaid-plans\/","title":{"rendered":"Postpaid Plans"},"content":{"rendered":"<h1>Postpaid Plans<\/h1>\n<h3>How does it work?<\/h3>\n<hr>\n<h4>Procedures:<\/h4>\n<ul>\n<li>\n<div>After you pay for your service request or change, we will install your meter or update its status in the system.<\/div>\n<\/li>\n<li>\n<div>Once installed, the service is energized and automatically enters the corresponding billing cycle.<\/div>\n<\/li>\n<li>\n<div>In the event of a suspension, once you pay, the meter will be reactivated automatically within 5 minutes of payment.<\/div>\n<\/li>\n<li>\n<div>You will receive an email reminding you of your upcoming bill due date if you have a pending balance.<\/div>\n<\/li>\n<\/ul>\n<h4>Balance<\/h4>\n<div>\n<p>You can check your balance through these channels:<\/p>\n<\/div>\n<ul>\n<li>\n<div>\n<p>Our automated IVR: call (809) 552-6333 or (809) 686-2376 and select option 1.<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p>Our <strong>WhatsApp<\/strong> bot at (829) 423-0100.<\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p>Our virtual office at <strong>www.cepm.com.do<\/strong><\/p>\n<\/div>\n<\/li>\n<li>\n<div>\n<p>Our <strong>CEPM App<\/strong>, available on the App Store and Google Play.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h3>With this service you can:<\/h3>\n<hr>\n<ul>\n<li>\n<div>Check your consumption by day and every 15 minutes through our digital channels, CEPM App and Virtual Office.<\/div>\n<\/li>\n<li>\n<div>Download your digital bill via WhatsApp.<\/div>\n<\/li>\n<li>\n<div>Receive your bill by email every month.<\/div>\n<\/li>\n<li>\n<div>Receive the bill amount and payment due date by text message.<\/div>\n<\/li>\n<\/ul>\n<div>\n<p>You have 30 days from the bill issue date to make your payment.<\/p>\n<\/div>\n<h3>How do I request the service?<\/h3>\n<hr>\n<div>\n<p><strong>If you request a new service, you must provide the following documents:<\/strong><\/p>\n<\/div>\n<h4>Individuals:<\/h4>\n<ul>\n<li>\n<div>Copy of the property title if you are the owner.<\/div>\n<\/li>\n<li>\n<div>If you are a tenant, in addition to the property title you must submit a notarized authorization from the property owner.<\/div>\n<\/li>\n<li>\n<div>Copy of national ID card or passport.<\/div>\n<\/li>\n<\/ul>\n<div>\n<h3>If you already have a prepaid contract and want to switch to postpaid, you must meet the following:<\/h3>\n<div>Your account must be up to date with a zero balance.<\/div>\n<\/div>\n<h4>Companies:<\/h4>\n<ul>\n<li>\n<div>Copy of the property title if you are the owner.<\/div>\n<\/li>\n<li>\n<div>Certified copy of the company\u2019s incorporation documents.<\/div>\n<\/li>\n<li>\n<div>Board minutes confirming the legal representative.<\/div>\n<\/li>\n<li>\n<div>Copy of the National Taxpayer Registry (RNC).<\/div>\n<\/li>\n<li>\n<div>Copy of the legal representative\u2019s national ID card or passport.<\/div>\n<\/li>\n<\/ul>\n<h3>Where can you pay for your energy?<\/h3>\n<hr>\n<div>\n<p><strong>One of the great advantages of this service is that you have several ways to pay:<\/strong><\/p>\n<\/div>\n<ul>\n<li>\n<div>All CEPM commercial offices.<\/div>\n<\/li>\n<li>\n<div>WhatsApp Bot, (829) 423-0100.<\/div>\n<\/li>\n<li>\n<div>Our payment kiosks, available at all our commercial offices during office hours and at our generation plant 24\/7.<\/div>\n<\/li>\n<li>\n<div>Our call center: (809) 552-6333 and (809) 686-2376<\/div>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<div>Through your virtual office at www.cepm.com.do<\/div>\n<\/li>\n<li>\n<div>Through the CEPM APP, available on the App Store and Google Play.<\/div>\n<\/li>\n<li>\n<div>Banco Popular.<\/div>\n<\/li>\n<li>\n<div>Banco BHD Le\u00f3n.<\/div>\n<\/li>\n<\/ul>\n<hr>\n<p>\n    <a href=\"https:\/\/contratoonline.cepm.com.do\/?_ga=2.147729652.21063578\">Request Your Postpaid Contract Here<\/a>\n<\/p>\n<hr>\n<p><!--more--><br \/>\n<!-- {\"name\":\"Lauout PLANES PREPAGO\",\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"header_transparent\":true,\"header_transparent_noplaceholder\":false,\"image\":\"wp-content\\\/uploads\\\/2021\\\/06\\\/fondo-header-2.png\",\"image_parallax_bgy\":\"-5vw,4vw\",\"image_position\":\"bottom-center\",\"image_size\":\"width-1-1\",\"image_width\":\"2560\",\"media_background\":\"#0B1B4B\",\"overlap\":false,\"padding\":\"small\",\"padding_remove_bottom\":false,\"style\":\"default\",\"text_color\":\"light\",\"title_breakpoint\":\"xl\",\"title_position\":\"center-right\",\"title_rotation\":\"left\",\"vertical_align\":\"\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-1\"},\"children\":[{\"type\":\"breadcrumbs\",\"props\":{\"home_text\":\"\",\"show_current\":true,\"show_home\":true,\"text_align\":\"center\"}},{\"type\":\"headline\",\"props\":{\"block_align\":\"center\",\"content\":\"Postpaid 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AF\"},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"divider_style\":\"icon\"},\"modified\":\"2021-06-30T20:52:39.618Z\",\"name\":\"Divider\"}]}],\"props\":{\"divider\":true}},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"headline\",\"props\":{\"animation\":\"none\",\"content\":\"Procedures:\",\"maxwidth\":\"large\",\"text_align\":\"left\",\"title_element\":\"h4\",\"title_style\":\"h4\"},\"modified\":\"2021-08-24T14:10:24.283Z\",\"name\":\"Headline AF\"},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"icon\":\"chevron-double-right\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_style\":\"divider\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"After you pay for your service request or change, we will install your meter or update its status in the system.\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Once installed, the service is energized and automatically enters the corresponding billing cycle.\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"In the event of a suspension, once you pay, the meter will be reactivated automatically within 5 minutes of payment.\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"You will receive an email reminding you of your upcoming bill due date if you have a pending balance.\"}}]}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"headline\",\"props\":{\"animation\":\"none\",\"content\":\"Balance\",\"maxwidth\":\"large\",\"text_align\":\"left\",\"title_element\":\"h4\",\"title_style\":\"h4\"},\"modified\":\"2021-08-24T14:10:24.283Z\",\"name\":\"Headline AF\"},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>You can check your balance through these channels:<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_style\":\"divider\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>Our automated IVR: call (809) 552-6333 or (809) 686-2376 and select option 1.<\\\/p>\",\"icon\":\"receiver\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>Our <strong>WhatsApp<\\\/strong> bot at (829) 423-0100.<\\\/p>\",\"icon\":\"whatsapp\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>Our virtual office at <strong>www.cepm.com.do<\\\/strong><\\\/p>\",\"icon\":\"world\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>Our <strong>CEPM App<\\\/strong>, available on the App Store and Google Play.<\\\/p>\",\"icon\":\"phone\"}}]}]}],\"props\":{\"divider\":true,\"layout\":\"1-2,1-2\"}},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"animation\":\"none\",\"block_align\":\"center\",\"content\":\"With this service you can:\",\"maxwidth\":\"large\",\"text_align\":\"center\",\"title_color\":\"warning\",\"title_element\":\"h3\",\"title_style\":\"h3\"},\"modified\":\"2021-08-24T14:10:24.283Z\",\"name\":\"Headline AF\"},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"divider_style\":\"icon\"},\"modified\":\"2021-06-30T20:52:39.618Z\",\"name\":\"Divider\"}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"icon\":\"chevron-double-right\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_style\":\"divider\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"Check your consumption by day and every 15 minutes through our digital channels, CEPM App and Virtual Office.\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Download your digital bill via WhatsApp.\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Receive your bill by email every month.\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Receive the bill amount and payment due date by text message.\"}}]},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>You have 30 days from the bill issue date to make your payment.<\\\/p>\",\"margin\":\"default\"}}]}],\"props\":{\"divider\":true}},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"animation\":\"none\",\"block_align\":\"center\",\"content\":\"How do I request the service?\",\"maxwidth\":\"large\",\"text_align\":\"center\",\"title_color\":\"warning\",\"title_element\":\"h3\",\"title_style\":\"h3\"},\"modified\":\"2021-08-24T14:10:24.283Z\",\"name\":\"Headline AF\"},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"divider_style\":\"icon\"},\"modified\":\"2021-06-30T20:52:39.618Z\",\"name\":\"Divider\"},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><strong>If you request a new service, you must provide the following documents:<\\\/strong><\\\/p>\",\"margin\":\"default\",\"text_align\":\"center\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"headline\",\"props\":{\"animation\":\"none\",\"content\":\"Individuals:\",\"maxwidth\":\"large\",\"text_align\":\"left\",\"title_element\":\"h4\",\"title_style\":\"h4\"},\"modified\":\"2021-08-24T14:10:24.283Z\",\"name\":\"Headline AF\"},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"icon\":\"chevron-double-right\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_style\":\"divider\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"Copy of the property title if you are the owner.\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"If you are a tenant, in addition to the property title you must submit a notarized authorization from the property owner.\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Copy of national ID card or passport.\"}}]},{\"type\":\"panel\",\"props\":{\"content\":\"Your account must be up to date with a zero balance.\",\"content_column_breakpoint\":\"m\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_padding\":\"default\",\"panel_style\":\"card-primary\",\"title\":\"If you already have a prepaid contract and want to switch to postpaid, you must meet the following:\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"headline\",\"props\":{\"animation\":\"none\",\"content\":\"Companies:\",\"maxwidth\":\"large\",\"text_align\":\"left\",\"title_element\":\"h4\",\"title_style\":\"h4\"},\"modified\":\"2021-08-24T14:10:24.283Z\",\"name\":\"Headline AF\"},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_style\":\"divider\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"Copy of the property title if you are the owner.\",\"icon\":\"check\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Certified copy of the company\u2019s incorporation documents.\",\"icon\":\"check\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Board minutes confirming the legal representative.\",\"icon\":\"check\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Copy of the National Taxpayer Registry (RNC).\",\"icon\":\"check\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Copy of the legal representative\\u2019s national ID card or passport.\",\"icon\":\"check\"}}]}]}],\"props\":{\"divider\":true,\"layout\":\"1-2,1-2\"}},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"animation\":\"none\",\"block_align\":\"center\",\"content\":\"Where can you pay for your energy?\",\"text_align\":\"center\",\"title_color\":\"warning\",\"title_element\":\"h3\",\"title_style\":\"h3\"},\"modified\":\"2021-08-24T14:10:24.283Z\",\"name\":\"Headline AF\"},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"divider_style\":\"icon\"},\"modified\":\"2021-06-30T20:52:39.618Z\",\"name\":\"Divider\"},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><strong>One of the great advantages of this service is that you have several ways to pay:<\\\/strong><\\\/p>\",\"margin\":\"default\",\"text_align\":\"center\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_style\":\"divider\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"All CEPM commercial offices.\",\"icon\":\"check\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"WhatsApp Bot, (829) 423-0100.\",\"icon\":\"check\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Our payment kiosks, available at all our commercial offices during office hours and at our generation plant 24\\\/7.\",\"icon\":\"check\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Our call center: (809) 552-6333 and (809) 686-2376\",\"icon\":\"check\"}}]}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_style\":\"divider\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"Through your virtual office at www.cepm.com.do\",\"icon\":\"check\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Through the CEPM APP, available on the App Store and Google Play.\",\"icon\":\"check\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Banco Popular.\",\"icon\":\"check\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"Banco BHD Le\\u00f3n.\",\"icon\":\"check\"}}]}]}],\"props\":{\"divider\":true,\"layout\":\"1-2,1-2\"}},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}},{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin\":\"default\",\"text_align\":\"center\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"default\",\"content\":\"Request Your Postpaid Contract Here\",\"icon_align\":\"left\",\"link\":\"https:\\\/\\\/contratoonline.cepm.com.do\\\/?_ga=2.147729652.21063578\",\"link_target\":\"blank\"}}],\"name\":\"Boton Prepago Postpago\"},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"}}]}]}],\"version\":\"4.4.8\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Postpaid Plans How does it work? Procedures: After you pay for your service request or change, we will install your meter or update its status in the system. Once installed, the service is energized and automatically enters the corresponding billing cycle. In the event of a suspension, once you pay, the meter will be reactivated [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17726","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Postpaid Plans - CEPM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cepm.com.do\/en\/postpaid-plans\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Postpaid Plans\" \/>\n<meta property=\"og:description\" content=\"Postpaid Plans How does it work? Procedures: After you pay for your service request or change, we will install your meter or update its status in the system. Once installed, the service is energized and automatically enters the corresponding billing cycle. 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