{"id":17131,"date":"2021-07-15T14:47:05","date_gmt":"2021-07-15T14:47:05","guid":{"rendered":"https:\/\/cepm.com.do\/residencial\/"},"modified":"2026-10-21T13:09:34","modified_gmt":"2026-10-21T17:09:34","slug":"residential","status":"publish","type":"page","link":"https:\/\/cepm.com.do\/en\/residential\/","title":{"rendered":"Residential"},"content":{"rendered":"<h1>Residential<\/h1>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/invisible.png\" alt=\"\"><\/p>\n<h2>Residential Customers<\/h2>\n<div>\n<p>At <strong>CEPM<\/strong> we deliver electricity to more than 85,000 residential and business customers in Punta Cana, B\u00e1varo, Ver\u00f3n, Macao, Bayah\u00edbe and La Romana. From here you can choose the plan that best suits your family, pay or top up your energy, report outages and learn how to save energy at home.<\/p>\n<\/div>\n<hr>\n<div>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/icono-inversionesB-05.svg\" alt=\"\"><\/p>\n<h3>Prepaid Plans<\/h3>\n<div>\n<p>With our <strong>Prepaid Plan<\/strong> you may have control of what you consume.<\/p>\n<\/div>\n<p><a href=\"https:\/\/cepm.com.do\/en\/prepaid-plans\/\">Learn more<\/a><\/p>\n<\/div>\n<div>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/09\/banner-oficina-virtual-01.jpg\" alt=\"\"><\/p>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/logo-overlay.svg\" alt=\"\"><\/p>\n<h3>Virtual Office<\/h3>\n<p>Access your balances, invoices, make payments, prepaid option&#8230;<\/p>\n<p><a href=\"https:\/\/cepm.com.do\/en\/virtual-office\/\">Click here<\/a><\/p>\n<\/div>\n<div>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/09\/banner-nuevo-contrato-01.jpg\" alt=\"\"><\/p>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/logo-overlay.svg\" alt=\"\"><\/p>\n<h3>Request a New Contract<\/h3>\n<p>Fast and Easy<\/p>\n<p><a href=\"https:\/\/contratoonline.cepm.com.do\/?_ga=2.147729652.2106357854.1634847025-1653404784.1623250707\">Click here<\/a><\/p>\n<\/div>\n<div>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/icono-inversiones-03.svg\" alt=\"\"><\/p>\n<h3>Postpaid Plans<\/h3>\n<div>\n<p><strong>100% worry-free<\/strong>. <\/p>\n<\/div>\n<p><a href=\"https:\/\/cepm.com.do\/en\/postpaid-plans\/\">Learn more<\/a><\/p>\n<\/div>\n<div>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/09\/agenda-tu-cita-01.jpg\" alt=\"\"><\/p>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/logo-overlay.svg\" alt=\"\"><\/p>\n<h3>Schedule your Appointment<\/h3>\n<p>Check Office Hours<\/p>\n<p><a href=\"https:\/\/cepm.citasturnos.com\/CEPMWeb\/login\">Click here<\/a><\/p>\n<\/div>\n<div>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/banner-foto-04.jpg\" alt=\"\"><\/p>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/07\/logo-overlay.svg\" alt=\"\"><\/p>\n<h3>Update your Data<\/h3>\n<p>A Quick and Easy Process&#8230;<\/p>\n<p><a href=\"https:\/\/apps.cepm.com.do\/actualizar\/?_gl=1*1vi5r6q*_ga*MTY1MzQwNDc4NC4xNjIzMjUwNzA3*_ga_621JV7GFPZ*MTYzNTg2Mzk5NS42LjAuMTYzNTg2Mzk5NS4w&#038;_ga=2.68094872.840846053.1635863996-1653404784.1623250707\">Click here<\/a><\/p>\n<\/div>\n<hr>\n<div>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/icono-inversiones-10.svg\" alt=\"\"><\/p>\n<h4>CEPM Credi-$imple<\/h4>\n<div>\n<p>This is a new product provided by <strong>CEPM Services<\/strong>. It is for residential and commercial customers, giving them the opportunity to access financing for needed appliances or wish to change.<\/p>\n<\/div>\n<p><a href=\"https:\/\/cepm.com.do\/en\/cepm-credi-simple\/\">Learn more<\/a><\/p>\n<\/div>\n<div>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/icono-inversiones-07.svg\" alt=\"\"><\/p>\n<h4>Commercial Offices<\/h4>\n<div>\n<p>You may make your payments in all <strong>CEPM Commercial Offices<\/strong>, as well as discuss various procedures related to your account.<\/p>\n<\/div>\n<p><a href=\"https:\/\/cepm.com.do\/en\/commercial-offices\/\">Learn more<\/a><\/p>\n<\/div>\n<div>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/06\/iconos-white-09.svg\" alt=\"\"><\/p>\n<h4>Payment Channels<\/h4>\n<div>\n<p>Pay or top up 24\/7 through the CEPM App, the Virtual Office, WhatsApp, ATMs and over 10,000 payment points.<\/p>\n<\/div>\n<p><a href=\"https:\/\/cepm.com.do\/en\/payment-channels\/\">Learn more<\/a><\/p>\n<\/div>\n<div>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/09\/mobile-new.png\" alt=\"\"><\/p>\n<h1>With CEPM App<\/h1>\n<p>It is Much Easier!<\/p>\n<div>\n<p>If you do not have access to a nearby computer to contact the CEPM Virtual Office, <strong>you may do so from the CEPM mobile application<\/strong>. Wherever you are. Download the App for Androids from <strong>Google Play<\/strong> and for iOS from the <strong>Apple Store<\/strong>.<\/p>\n<\/div>\n<p><a href=\"https:\/\/cepm.com.do\/en\/cepm-app\/\">More information<\/a><\/p>\n<\/div>\n<hr>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/icono-inversiones-21.svg\" alt=\"\"><\/p>\n<h4>Savings Tips<\/h4>\n<div>\n<p><b>Practical tips<br \/><\/b>for the Efficient Use of Electrical Energy<\/p>\n<\/div>\n<p><a href=\"https:\/\/cepm.com.do\/en\/residential-energy-savings\/\">Learn more<\/a><\/p>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/icono-inversiones-38.svg\" alt=\"\"><\/p>\n<h4>Your Procedures<\/h4>\n<div>\n<p>Become familiar with the <strong>information necessary<\/strong> to carry out the required procedures.<\/p>\n<\/div>\n<p><a href=\"https:\/\/cepm.com.do\/en\/your-procedures\/\">Learn more<\/a><\/p>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/icono-inversiones-28.svg\" alt=\"\"><\/p>\n<h4>Report Fraud<\/h4>\n<div>\n<p>The theft of electricity and other installed facilities is punishable by law and harms us all.<\/p>\n<\/div>\n<p><a href=\"https:\/\/cepm.com.do\/en\/report-fraud\/\">Learn more<\/a><\/p>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/icono-inversiones-34.svg\" alt=\"\"><\/p>\n<h4>Customer Information<\/h4>\n<div>\n<p>Here you can view and download our <strong>Service Request Application<\/strong>.<\/p>\n<\/div>\n<p><a href=\"https:\/\/cepm.com.do\/en\/information-for-clients\/\">Learn more<\/a><\/p>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/08\/icono-inversiones-27-1.svg\" alt=\"\"><\/p>\n<h4>Rights and Duties<\/h4>\n<div>\n<p>Learn more about the obligations we have with you, and those you have as a user&#8230;<\/p>\n<\/div>\n<p><a href=\"https:\/\/cepm.com.do\/en\/residential-rights-and-responsibilities\/\">Learn more<\/a><\/p>\n<\/li>\n<\/ul>\n<p><!--more--><br \/>\n<!-- {\"name\":\"Layout Qu\\u00e9 Hacemos 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energy for your home\",\"text_align\":\"left\"}},{\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>At <strong>CEPM<\\\/strong> we deliver electricity to more than 85,000 residential and business customers in Punta Cana, B\\u00e1varo, Ver\\u00f3n, Macao, Bayah\\u00edbe and La Romana. From here you can choose the plan that best suits your family, pay or top up your energy, report outages and learn how to save energy at home.<\\\/p>\",\"text_align\":\"left\"}},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\",\"divider_style\":\"icon\",\"status\":\"\"},\"modified\":\"2021-06-30T20:52:39.618Z\",\"name\":\"Divider\"}]}]},{\"type\":\"row\",\"props\":{\"layout\":\"1-2,1-2\",\"column_gap\":\"small\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-2\",\"preserve_color\":false,\"padding\":\"small\"},\"children\":[{\"type\":\"panel\",\"props\":{\"link_text\":\"Learn 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or postpaid? Choose the plan for your home\",\"text_align\":\"left\",\"title_style\":\"h3\"}},{\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><strong>Prepaid Plan:<\\\/strong> top up whenever you want and control how much you consume. We were the first distribution company in the country to introduce prepaid energy.<\\\/p>\n\n<p><strong>Postpaid Plan:<\\\/strong> enjoy the service first and pay later, with the convenience of a single monthly bill.<\\\/p>\n\n<p>You can check your real-time consumption and a projection of your bill from the CEPM App or the Virtual Office.<\\\/p>\",\"text_align\":\"left\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"headline\",\"props\":{\"title_element\":\"h3\",\"maxwidth\":\"large\",\"animation\":\"none\",\"content\":\"Save energy at home\",\"text_align\":\"left\",\"title_style\":\"h3\"}},{\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>The appliances that consume the most at home are the air conditioner, the water heater, the refrigerator and the iron. 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